Thank you for shopping at Nash Check-In. We are committed to providing high-quality products and customer satisfaction. If you are not completely satisfied with your purchase, we are here to assist you with returns and refunds based on the following terms:

1. Returns

  • Eligibility for Return: Returns are only accepted for faulty, damaged, or incorrect items received. We do not accept returns for change of mind or incorrect orders due to customer error.

  • Time Frame for Returns: You must request a return within 7 days from the date you receive your order.

  • Return Process: To initiate a return, please contact our customer service team at [email protected] within 7 days of receiving your order. You will be asked to provide your order number and a description or image of the issue.

  • Condition of Products: All items must be returned in their original condition, unused, and with all original packaging and tags.

2. Refunds

  • Eligibility for Refund: Refunds will be processed only for returned products that meet our return criteria (faulty, damaged, or incorrect items).

3. Shipping Costs

  • Return Shipping: Customers are responsible for the cost of return shipping unless the item is defective or incorrect. We recommend using a trackable shipping service to ensure your returned item reaches us safely.

  • Non-Refundable Shipping Fees: Shipping fees for the original order are non-refundable.

4. Non-Returnable Items

  • Items that have been used or altered.

  • Products that are damaged by the customer or are missing parts not due to our error.

5. Exchange Policy

  • We currently do not offer exchanges. If you wish to exchange an item, you must return it for a refund and place a new order for the desired item.

6. Contact Us

If you have any questions or would like to initiate a return or request a refund, please contact us at:

Email: [email protected]